
Case study
A travel company in India
Custom B2B portal, custom HR portal, processes, social media · 2026
The challenge
Agents sent their requests on WhatsApp at every hour of the day. Fees and invoices were worked out by hand, and leave and attendance lived in a register and a face scanner. Off-the-shelf software didn’t match how the company works.
Every request now has an owner, a due time and a record.
What I built
- A B2B portal built around the company’s own request types: agents send requests, staff work them from one queue, and invoices, statements and the daily sales report come out of it.
- An HR portal built to the company’s leave policy, with attendance imported from the office face scanner.
- The social media, and a written process for each kind of request.

One request with its checklist and the panel that closes it

Leave in the HR portal: balances and the team calendar

Attendance straight from the office face scanner






